We have significantly altered our operating model in recent years, and in FY 2018 we began to see results in terms of greater earnings – particularly during our peak season over the summer.
Our new operating model allows greater flexibility to adapt and adjust our network to better meet seasonal and customer demand, as well as enhance efficiency and reduce costs.
Our operating model now includes three production platforms – SAS Scandinavia, SAS Ireland and Regional Production Partners.
SAS GROUND HANDLING SERVICES
We operate our own ground handling services at our primary airports of Copenhagen, Oslo and Stockholm and continuously work to further increase quality and productivity through increased automation and digitalization. This is an ongoing journey, but the overall aim is to improve customer service through more modern processes for check-in, baggage handling and flight irregularity management.
At other airports, SAS contracts ground handling services from subcontractors. This provides greater flexibility in our cost and planning structure, and means we can implement network changes more quickly.
SAS TECHNICAL MAINTENANCE
We perform the ongoing technical maintenance of aircraft for SAS and other airlines at six airports in Scandinavia. Heavier technical maintenance where aircraft are taken out of service for longer periods are outsourced to specialist technical subcontractors.
SAS CARGO SERVICES
We manage SAS’s cargo services, which make use of space primarily on our long haul flights. This is supplemented by ground transportation on shorter distances as well as to and from airports. Through our broad network and frequent departures, we provide high-quality and punctual cargo transport.
OUR PRODUCTION PLATFORMS
Production platform with bases in Scandinavia
Our main business representing the largest part of our operations.
New production platform with bases in London and Malaga
Complements SAS Scandinavia by giving us the same preconditions as low-cost competitiors. This enables us to compete on highly competitive routes and in the growing leisure market.
REGIONAL PRODUCTION PARTNERS
Regional traffic flown by business partners under the SAS brand
Enables SAS to offer a larger network, more frequencies and appropriately sized aircraft on each flight.