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SHareholder program

Questions & answers

Am I eligible for the Shareholder program benefits if I have sold my shares?

As long as you are a shareholder at the yearly control date (November 30), have signed up to take part in the program at latest February 28, have registered your own valid EuroBonus account number and fulfill the requirement for minimum number of shares (4 000) you will be eligible to receive the Shareholder program benefits during the program’s first year, 2021. If you during some period of the year owned shares but sold them before the annual control date (November 30) you will not appear as a shareholder and will therefore not be entitled to EuroBonus Shareholder program benefits the following year.

To be eligible for the program the following year and receive the benefits in 2022 you must have owned the shares during the 12 preceding months to the annual control date November 30, 2021.

When will I receive the Shareholder program benefits?

If you fulfill all requirements, you will receive the

  • Friends & Family Special offers at the ordinary campaign dates, from April 1 for one year forward
  • EuroBonus Gold or Diamond status April 1, and it will be valid for at least one year forward, but could be longer depending on your individual EuroBonus tier level qualification period (see Terms & Privacy policy for further details)

I didn’t receive any benefits, even though the statement from my bank says I have enough shares. Why?

Whether or not you are eligible to receive Shareholder program benefits depends the first year on your holding as of November 30 (the control date), not the date of sign-up or another date. For the following years it depends on your holding during all of the 12 months preceding the annual control date.

Can I become a shareholder and a member of the Shareholder program anytime to take part of the travel benefits?

You can register anytime to take part of the benefits, as long as you are a shareholder.

If you are a new shareholder, it can take up to 30 days before you are visible in the systems and register at VP (our external partner).

Whether or not you will receive the benefits during a given year, starting April 1 depends on:

  1. The size of the holding (at least 4 000 shares) November 30 the previous year for the first year of the program, and the size of the holding during the 12 months preceding November 30 for the coming years of the program.
  2. That you registered latest February 28

If i own more than 100 000 shares and therefore am eligible for EuroBonus Gold status, can I lose this status after the next control date should more than 5000 people have acquired shares?

Yes. In case more than 5 000 participants are eligible to receive EuroBonus Gold status at the annual control date, the benefit will be allocated to the 5 000 participants with the largest shareholding. A control of fulfilment of participation requirements and relevant shareholding level will be done annually, and the previous year’s outcome will not have any impact.

Do I as a shareholder get any indication on my rank in the order among the 5000 shareholders eligible for EuroBonus Gold status?

No, we don’t have any possibility to share this information.